Thank you for choosing to use Special Orders ("the Service"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.

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1. Information We Collect

When you register for an account, use our Expiring Medication Management tools, or subscribe to our services via Stripe, we may collect the following types of information:

• Personal Data: Such as your name, email address, and login details.
• Payment Data: Details necessary for processing Stripe subscriptions.
• Usage Data: Information regarding how you interact with our website, such as the pages you visit and the features you use.

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2. How We Use Your Information

We use the information we collect to:

• Provide and maintain our Service.
• Facilitate user registration and login.
• Send you updates, notifications, and support messages.
• Manage Stripe subscriptions and billing processes.
• Improve and personalize our Service based on usage patterns.
• Fulfill legal obligations and enforce our Terms of Service.

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3. Cookies and Other Tracking Technologies

We may use cookies, web beacons, and other tracking technologies to collect and store your information. Cookies are small data files placed on your device when you visit a website. You can choose to disable cookies through your browser settings, but doing so may affect certain features of our Service.

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4. Disclosure of Your Information

We may share your information in the following situations:

• Service Providers: We may share your information with third-party vendors who perform services for us, including payment processing via Stripe.
• Legal Requirements: If required by law or in response to valid requests by public authorities, such as a court or government agency.
• Business Transfers: We may share or transfer your information in connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

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5. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy or as required by law. When we no longer need to use your information, we will securely delete or anonymize it.

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6. Data Security

We use reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, no electronic data transmission or storage of information can be guaranteed to be 100% secure.

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7. Your Rights

Depending on your location, you may have certain rights regarding your personal data, including the right to access, correct, update, or delete your personal information. To request changes, please contact us using the information provided below.

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8. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit, as we have no control over and assume no responsibility for the content or practices of such sites.

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9. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us so that we can delete the information.

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10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the Effective Date at the top of this Privacy Policy.

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11. Contact Us

If you have any questions or comments about this Privacy Policy, please contact us at support@pharmaanywhere.au.